• Support the National Account Manager across major national and independent retail accounts
• Build strong relationships with retail partners, ensuring excellent execution and visibility
• Track sales performance, analyse trends, and support forecasting and demand planning
• Assist with trade marketing activity, promotions, and product launches
• Support pricing discussions, promotional planning, and trade spend management
• Oversee wholesale orders from receipt through to delivery, liaising with supply chain teams

• Manage customer projects from purchase order to delivery, coordinating with internal departments to ensure timely completion.
• Input and process customer orders within internal management systems, producing clear and accurate production instructions.
• Liaise between sales, production, and planning teams to maintain clear communication and workflow visibility.
• Track delivery schedules and timelines, ensuring projects stay on target.
• Coordinate artwork submission, proof tracking, and approval stages for each project.
• Request cost estimates for new or revised customer jobs as needed.
• Handle and resolve customer queries, delivery delays, and quality issues efficiently.
• Support the project and production teams with administrative and logistical tasks as required.

Missions :

• Accompagner la Country Manager France dans la gestion des comptes nationaux et distributeurs en France, Allemagne, Italie et Espagne
• Développer et entretenir des relations solides avec les partenaires retail français, en assurant une exécution commerciale optimale et une excellente visibilité de la marque
• Suivre la performance des ventes, analyser les tendances et contribuer aux prévisions et à la planification de la demande
• Participer aux activités de trade marketing : promotions, lancements de produits, campagnes en point de vente
• Soutenir les discussions sur les prix, les plans promotionnels et la gestion des budgets trade
• Gérer le traitement des commandes wholesale de la réception à la livraison, en collaboration avec les équipes supply chain

• Own the planning, scheduling, and prioritisation of all creative and content production activity to ensure deadlines are met without compromising quality.
• Manage resource allocation and capacity planning across internal teams and external partners, adjusting workloads as required to maintain delivery timelines.
• Oversee creative workflows from brief through to final delivery, ensuring clear handovers, approvals, and version control throughout the process.
• Lead the production of campaigns and content shoots, including sourcing talent, suppliers, props, locations, and equipment as required.
• Manage on-set delivery to ensure shot lists are completed efficiently and creative output meets campaign requirements.
• Oversee post-production processes, including retouching, editing, asset management, and final delivery across channels.
• Act as the day-to-day lead for studio operations, ensuring spaces, equipment, and resources are organised and production-ready.
• Build and manage relationships with external suppliers, negotiating rates and maintaining a trusted network of partners.
• Track delivery performance, risks, and capacity, providing regular reporting and recommending process improvements.
• Support and develop junior team members and contributors, setting clear expectations and maintaining consistent standards.

• Identify product opportunities by analysing consumer trends, market gaps, and competitive activity in collaboration with marketing and commercial teams.
• Lead the end-to-end NPD process, including concept development, design, formulation, packaging, testing, and production readiness.
• Manage project timelines and critical paths to ensure new products are delivered on time and within budget.
• Work with finance to build cost models and ensure margin targets are achieved.
• Oversee regulatory compliance, product testing, technical documentation, and claim validation for relevant markets.
• Source, onboard, and manage suppliers across the UK and international markets, negotiating costs and maintaining quality standards.
• Manage product specifications, quality assurance processes, defect resolution, and ongoing performance monitoring.
• Support product launches by coordinating samples, internal approvals, and go-to-market requirements with sales and marketing teams.
• Produce regular reporting on project status, risks, and pipeline performance, including stage-gate reviews and market intelligence.

• Manage JBPs, forecasting and promotional strategies to drive sustainable, profitable growth
• Develop tailored commercial plans aligned to brand positioning and consumer insight
• Play a key role in opening new premium retail partnerships
• Collaborate cross-functionally with marketing, operations and finance to deliver against KPIs
• Maintain strong awareness of market trends, bringing insight-led opportunities to the business

• Capture, edit, and produce high-performing short-form video content tailored for social media platforms.
• Plan, storyboard, and film product demonstrations, behind-the-scenes footage, and brand campaigns for maximum audience engagement.
• Edit and refine influencer-generated media to align with brand identity and campaign objectives.
• Develop and execute creative content strategies for new product launches and brand activations.
• Oversee the coordination of internal and external content creators, ensuring consistency in quality, tone, and visual style.
• Stay updated on emerging social media trends, platform algorithms, and engagement tactics to drive content innovation.

• Cash Flow Management: Monitor daily cash flow and maintain accurate records of all incoming and outgoing funds.
• Cash Flow Forecasting: Prepare short- and long-term cash flow forecasts to support strategic decision-making.
• Accounts Payable: Manage supplier payments, reconcile accounts, and ensure timely settlements.
• Invoice & PO Management: Create customer invoices and purchase orders in line with agreed terms.
• Stock Entries: Assist with stock control by adding products and quantities into the system accurately.
• Record Keeping: Maintain up-to-date financial records, including digital filing of invoices, statements, and purchase orders.
• Liaison: Communicate with suppliers, customers, banks, and internal teams to chase payments or resolve queries and ensure smooth financial operations.